Unlocking the full potential of crafting and gathering in Final Fantasy XIV means mastering Custom Deliveries – weekly quests that not only boost your EXP and scrips but also deepen your connection with unique NPC clients across Eorzea. From Ishgard to Old Sharlayan, discover exactly where and how to unlock every Custom Delivery client, the quests you need to complete, and the exclusive rewards waiting for dedicated artisans and gatherers alike.
Custom deliveries in FFXIV, explained
Custom Deliveries in Final Fantasy XIV are a weekly system where players craft or gather specific collectable items requested by various NPC clients. These deliveries reward players with gil, experience points, and scrips, which are valuable for progressing crafting and gathering classes. Each client has a limited number of deliveries per week, and turning in higher collectability items yields greater rewards. As players complete deliveries, they increase the clients’ satisfaction levels, unlocking more story content and better rewards. Unlocking Custom Deliveries requires reaching certain crafting or gathering levels and completing specific quests tied to each expansion’s content. The system encourages a mix of crafting, gathering, and fishing, making it a versatile and rewarding activity for players focused on these disciplines.
Custom deliveries are weekly quests you can complete to earn lots of crafting and gathering EXP and scrips. You’ll also gain satisfaction for each character you do deliveries for and their satisfaction levels will rise, teaching you more about the character. You can only complete a total of 12 custom deliveries per week and six per specific NPC. Deliveries reset every Tuesday morning.
Every week the clients will ask for a list of items that you can either craft or gather. You can check what items they want without even talking to them via opening the “duty” menu, selecting “timers,” and then selecting “custom deliveries.” (It’ll only show you the clients if you have them unlocked, though.) This menu will also show you which clients provide bonus rewards for what type of delivery.
You can buy all the materials needed for crafting from nearby merchants. For example, Zhloe and Adkiragh’s materials are bought from the Scrap Salvager in Idyllshire and Kurenai’s materials can be purchased from the Blue Merchant across from her in Tamamizu.
For gathering, you can check where the gathering nodes are by opening the custom delivery menu for that client, selecting the fish or gatherable, and selecting “display location” or “search for item by gathering method” respectively.
The higher collectability your crafted or gathered turn-in has, the more EXP and scrips you’ll get in return. Scrips can be used to purchase important crafting materials, materia, décor, and other useful loot from Scrip Exchange NPCs. Notably, you can use scrips to get some of the materials you need for your Heavensward Anima relic weapon.
Also, once you max out the client’s satisfaction, you can glamour them, dressing them up in whatever outfit you want. You can do this for all the clients except M’naago and Ehll Tou.
Rewards from custom deliveries
Custom deliveries in FFXIV reward players with gil, experience points, and valuable scrips for crafters or gatherers upon turning in requested collectable items. As players complete deliveries, the satisfaction level of each client NPC increases, unlocking greater rewards and advancing the NPC’s story through cutscenes or quests. At maximum satisfaction, some clients provide unique rewards such as the Ehll Tou mount or glamour options for the NPCs, while all clients grant titles after extensive turn-ins. These rewards make custom deliveries a rewarding weekly activity for crafting and gathering classes aiming to earn currency, experience, and exclusive items.
While EXP and scrips is a bountiful enough reward, some of the custom deliveries give out special rewards that are worth grabbing:
- Ehll Tou: Ehll Tou’s Whistle (to unlock the Ehll Tou mount)
- Ameliance: Appointed Attire Coffer (to get a set of fancy glamour)
- Anden: Leafman Head glamour and Anden III Horn (to unlock the Anden mount)
- Margrat: Gleaner’s Coat, Work Gloves, Breeches, and Longboots glamour
- Nitowikwe: Dawnblazer Hat, Jerkin, Gloves, Chaps, and Boots glamour
To get the above rewards, you’ll need to reach max satisfaction with these clients and complete a quest (given by the client) after doing so.
You’ll also get two titles from each client after reaching max satisfaction with them and after delivering 150 collectables to them.
Where to unlock all custom deliveries in FFXIV
To unlock all custom deliveries in FFXIV, players must first complete the level 50 quest “Inscrutable Tastes” from Morgayne in the Foundation (Ishgard), which unlocks the Collectables system essential for these deliveries. Custom delivery clients become available starting at level 55 in various locations across expansions, each requiring completion of specific main scenario quests (MSQ) and side quests to unlock their delivery quests. For example, unlocking Kurenai’s deliveries in The Ruby Sea requires completing her personal questline starting with “The Palace of Lost Souls” and progressing through related quests. Players can check delivery requests via the Duty menu and must have crafting or gathering jobs at level 55 or higher to participate. Each client has unique unlock requirements tied to their expansion’s MSQ and side quests, with new delivery NPCs added in major patches, typically odd-numbered ones.
Before you unlock custom deliveries, you need to unlock collectables, if you haven’t already. You can do this by completing the quest “Inscrutable Tastes” from Morgayne in the Foundation (Ishgard). You will also need to be at least level 50 in a crafting or gathering job to unlock collectables, but the first custom delivery client is available starting at level 55.
You will also have to complete these short conversation quests to unlock scrip exchanges and vendors for each expansion:
- Heavensward: “Go West, Craftsman” from Lydirlona in Mor Dhona
- Stormblood: “Reach Long and Prosper” from Galiena in Rhalgr’s Reach
- Shadowbringers: “The Boutique Always Wins” from Mowen in Eulmore
- Endwalker: “Expanding House of Splendors” from Ofpilona in Radz-at-Han
- Dawntrail: “Dawn of a New Deal” from Rhodina in Solution Nine
Two of the clients require you to unlock The Firmament, the hub for Ishgard Restoration. You can do this by completing the quest “Towards the Firmament” via the Recruitment Notice flyer near the Ishgard Aetheryte. You’ll need to complete most of this questline to unlock Ehll Tou and you’ll actually need all of it to unlock Charlemend, so you might as well do it all (unless you hate Charlemend for some reason).
As usual, these quests (and the ones to unlock the actual deliveries) are marked with a blue quest marker with a plus sign, so you should be able to find it just by opening your map and seeking out that icon.
Below, you can see where to unlock all of the custom deliveries in FFXIV.
Custom Deliveries in Final Fantasy XIV are weekly quests that allow crafters and gatherers to deliver specific collectable items to various NPC clients across the game world, earning valuable rewards such as gil, experience points, and scrips. To unlock the ability to participate in these deliveries, players must first complete the level 50 quest “Inscrutable Tastes” from Morgayne in the Foundation (Ishgard) and reach at least level 50 in a crafting or gathering job. Each expansion adds new Custom Delivery NPCs, typically unlocked through related main scenario and side quests, with a total of 11 clients available as of the latest updates. Players can complete up to 12 deliveries per week, with a maximum of six per NPC, and increase client satisfaction levels to unlock additional rewards and story content. Locations range from Idyllshire and Rhalgr’s Reach to Old Sharlayan and Shaaloani, each with unique unlocking requirements tied to the game’s progression.
NPC name |
NPC location |
Level |
Unlock quest |
Quest NPC |
Quest location |
Other requirements |
|---|---|---|---|---|---|---|
| Zhloe Aliapoh | Idyllshire | 55 | Arms Wide Open | Geimlona | Idyllshire (5.7, 6.9) | Requires Heavensward expansion |
| M’naago | Rhalgr’s Reach | 60 | None Forgotten, None Forsaken | Galiena | Rhalgr’s Reach (9.8, 12.5) | Requires Stormblood expansion, “Return of the Bull” MSQ completed |
| Kurenai | The Ruby Sea | 62 | The Seaweed is Always Greener | Kojin Hireling | Kugane (10.1, 9.9) | Requires Stormblood expansion, M’naago’s deliveries unlocked, side quest line for “The Palace of Lost Souls” completed |
| Adkiragh | Idyllshire | 66 | Between a Rock and the Hard Place | Geimlona | Idyllshire (5.7, 6.9) | Requires Stormblood expansion, Zhloe’s deliveries unlocked, “Stormblood” MSQ completed, “Purbol Rain” side quest completed |
| Kai-Shirr | Eulmore | 70 | Oh, Beehive Yourself | Kai-Shirr | Eulmore (11.7, 11.7) | Requires Shadowbringers expansion, “Moving Forward” MSQ completed |
| Ehll Tou | The Firmament | 70 | O Crafter, My Crafter | Ehll Tou | The Firmament (13.5, 11.2) | Requires Stormblood expansion, The Firmament unlocked via “Towards the Firmament” side quest, side quest line for Ishgard Restoration completed up until at least Ehll Tou appears, Ehll Tou side quest “If Songs had Wings” completed |
| Charlemend | The Firmament | 70 | You Can Count on It | Francel | The Firmament (11, 14.5) | Requires Stormblood expansion, side quest line for Ishgard Restoration completed, Charlemend side quest “The Brume Lifts” completed |
| Ameliance | Old Sharlayan | 80 | Of Mothers and Merchants | Well-dressed Attendant | Old Sharlayan (12.6, 9.7) | Requires Endwalker expansion, “Endwalker” MSQ completed |
| Anden | Il Mheg | 80 | That’s So Anden | Supplicant Sheep | The Crystarium (9.3, 11.3) | Requires Endwalker expansion, “Endwalker” MSQ completed |
| Margrat | Labryinthos | 80 | A Request of One’s Own | Theopauldin | Old Sharlayan (13.8, 15) | Requires Endwalker expansion, “Going Haam” MSQ completed |
| Nitowikwe | Shaaloani | 90 | Laying New Tracks | Railroad Employee | Tuliyollal (14.1, 12.1) | Requires Dawntrail expansion, “The Warmth of Family” MSQ completed |
If you’re just starting out in the massive world of Final Fantasy 14, we have tons of guides to help you. We have a beginner’s guide to get you started, along with guides detailing when you’ll get your mount and which Grand Company you should join.
Where do I start to unlock all custom deliveries in FFXIV on PC and consoles
To start unlocking all Custom Deliveries in Final Fantasy XIV on PC and consoles, you first need to be at least level 50 in a crafting or gathering class and complete the quest “Inscrutable Tastes,” which is obtained from Morgayne in the Foundation area of Ishgard after finishing the Heavensward main scenario quest “The Better Half”.
Once you have unlocked collectables through this quest, you can begin Custom Deliveries starting at level 55 by picking up the quest “Go West, Craftsman” in Mor Dhona, which serves as the gateway to Custom Deliveries and collectible content.
From there, unlocking each Custom Delivery client typically involves progressing through related main scenario quests and specific sidequests depending on the expansion and location. For example, unlocking Ehll Tou in The Firmament requires completing the Ishgardian Restoration quests starting with “Litany of Peace” and “Towards the Firmament,” followed by a series of sidequests ending with “If Songs had Wings” and “O Crafter, My Crafter”.
In summary, begin with:
-
Level 50+ crafting/gathering job
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Complete “Inscrutable Tastes” from Morgayne in Ishgard Foundation
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Reach level 55 and complete “Go West, Craftsman” in Mor Dhona
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Progress through expansion-specific quests and sidequests to unlock additional Custom Delivery clients across Eorzea.
Do I need to complete specific MSQ quests before unlocking custom deliveries in FFXIV
Yes, you need to complete specific main scenario quests (MSQ) before unlocking Custom Deliveries in Final Fantasy XIV. For example, to unlock collectables, which are essential for Custom Deliveries, you must complete the level 50 Heavensward MSQ quest “The Better Half” before starting the quest “Inscrutable Tastes” from Morgayne in Ishgard Foundation.
Additionally, unlocking each Custom Delivery client often requires completing certain MSQ quests and related sidequests for that expansion. For instance, unlocking the Custom Delivery client Ehll Tou in The Firmament requires completing the MSQ quest “Litany of Peace” and sidequests like “Towards the Firmament” and “Go West, Craftsman”. Similarly, other clients have MSQ prerequisites such as “Return of the Bull” for Rhalgr’s Reach deliveries or the Endwalker MSQ for Old Sharlayan deliveries.
In summary, progressing through the main scenario quests relevant to each expansion is necessary to unlock the associated Custom Delivery clients and their delivery inventories.
